How to Fix Roku Error Code 018

When customers attempt to stream content while connected to their home network, sometimes the Roku error code 018 appears on the screen. One of the most prevalent reasons for this problem is a slow download speed, despite the fact that the Internet speed is normal for all other devices connected to the same network. There seems to be a correlation between this issue and a number of different router types. This issue is caused by inadequate bandwidth or an underlying problem with the router (poorly cached data, obsolete firmware, or the fact that it’s set up to utilize WP3 by default, to name a few). In the majority of situations, the latter is the cause. Below is a list of troubleshooting steps that have been effective to fix Roku Error Code 018 for other Roku customers experiencing the same issues. Let’s begin.

Roku Error Code 018

How to fix Roku Error Code 018?

Review the connection, as well as the speed of the internet (if applicable).

If you want to start troubleshooting this problem, you first need to check that the Internet download speed and the Signal strength are both high enough to support your streaming. You won’t need to make use of any additional software since the operating system that Roku uses enables you to accomplish this straight from the Settings menu.

Please be aware that doing a speed test on your Roku device will not provide you with the real download speed. Instead, you should do a comparison of the resolution of your TV with the bandwidth that is now available in order to determine whether or not the existing bandwidth is adequate to sustain the connection. Please refer to the following guidelines for detailed step-by-step guidance on how to proceed:

  • Check that your Roku device is properly connected to your television and that you are currently seeing the home screen.
  • Press the Home button on your Roku remote control.
  • To access the settings, scroll down to the bottom of the screen and click there.
  • Proceed to the Network option in the following menu.
  • Select the Network menu and then select the Check connection option.


If your Roku device is not correctly connected to the available network, the Check connection option will not be shown on the menu. Instead, you will see the option to Set up a connection.

Your Roku device will attempt to connect to the available wireless or wired network once you have initiated a Check Connection. It will also test the download and network signal throughout this process.

  • When the connection is good, you will see a checkmark in the green box, and when it is unsuccessful, you will see an X in the green box. To continue, click the Okay button.
  • Note that there is no issue with the connection if there is a green check next to both the network and the Internet.
  • The next step is to use the remote that came with your Roku device to browse to Settings > Network > About.
  • Here, you will examine whether or not the signal strength and Internet download speed are at their optimum levels.
  • On this screen, your first order of business should be to check out the Signal Strength. You are prepared to go forward if it is either Good or Excellent.
  • Next, have a look at how quickly you can download things from the internet. If the quality is Good or Excellent, the problem is not caused by a bottleneck in the Internet’s bandwidth.

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There are two possible next steps, depending on the results of this test, and they are as follows:

The internet download speed and signal strength are both below average:

If the download speed is slow, your only choice is to either upgrade to a higher internet service provider plan or connect through an ethernet connection (if possible). If the download speed is satisfactory, you may be able to resolve the problem by installing a Wi-Fi expander or moving your Roku device closer to your network. Both of these solutions require that the download speed be satisfactory.

The signal strength and internet download speed are both OK:

If both metrics are satisfactory, the issue is most likely caused by a problem with the router. You can troubleshoot the problem by attempting the techniques that are listed below.

You can try restarting or resetting the router:

If the analysis described above has shown that the download speed and signal strength are enough to support the Roku connection, the next thing you should look into is the inconsistency of the router. Restarting the router or going through the steps to reset it might solve this issue.

The best approach to begin is by performing a straightforward reboot of the network since this action will not impact how you log in or any other settings that have already been set up. This action does nothing more than do a network refresh, which gets rid of any temporary files that are being utilized by your router at the moment.

  • To restart your network, first, turn off your router by pressing the ON/OFF button, and then remove it from its power supply before pressing the button again.
  • Wait one full minute after completing this step before plugging it back in. This will give the power capacitors sufficient time to discharge before you can use them again.
  • After restoring connectivity to the internet, you should next utilize your Roku device to determine whether or not the 018 problems have been resolved.

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In the event that the issue has not been resolved, the next thing to try is resetting the router.

Warning: Performing this process will return your router to its factory settings, including its original IP address. Any personalized login information and any networks that were previously stored will be ‘forgotten.’

  • To do a reset on your router, locate the reset button on the back of the device and press and hold it for at least ten seconds, or until all of the front LEDs begin flashing at the same time.
  • This will reset the device.
  • To access the reset button located on the back of your router, you will almost always need an instrument that is both sharp and pointed.
  • Your connection to the internet will be severed as soon as the router’s reset procedure has begun.
  • After you have reestablished the connection, use the Roku app to check and see if the problem still persists.


So, this is how you can fix Roku Error Code 018 by following just a few simple and easy steps. But if your Roku still shows this error after performing all the above steps, then you must contact Roku customer support in that case. They are the only ones who’ll be able to properly fix your issue. Please your valuable comments or feedback in the empty comment area below.

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