Published On : September 18, 2021 by: Miti Sharma/Category(s) : Healthcare
Therap service has been serving since 2003 with the mission of improving the lives of the individuals by providing the tools they might need which also has a positive outcome. It’s ideally an electronic recording system that structures records and arranges documentation involving service providers, state employees, managers, administrators who are there for your assistance. This platform has become a secure locus to exchange information, securely making connections between people, and delivering the service.
The platform has enough understanding about the need for a dynamic platform that involves both the factors, dependability, and adaptability. Therap services is a comprehensive platform that also ensures the security of the information of the users. It has strong ties towards the missions of development and commitment as well. In order to get these services, you need to login to Therap services.
It is the first thing the user will get to see while accessing the Therap service. It has all the options from which a user can access all the documentation that they need. The rules given are controlled by the Roles and Caseloads. If there is something that you need to access but is not available on the Dashboard then you need to contact your provider administrator.
Let’s look at the options that are present on the Dashboard to understand what all it has to offer-
Here are the steps so you can login to Therap services in order to get served from the services offered by the platform. Kindly, follow these mentioned steps-
In the section of Medication history which is under the Health tracking option, you will see an option to search in order to search for the medication history forms. The options that can be used to see the medication history and customized medication history reports are report and custom report options respectively. Further search for the medication history form of the person, kindly follow the steps mentioned as follows-
If you need to make a custom report for the medication history then you can follow the steps mentioned below-
Monthly Health Tracking Report-
Detailed Health Tracking Report-
There are some chances that you can face some issues while logging in. let’s throw some light upon the reasons why you can face them and how to resolve them in an easy way.
On the main page, that is the Login page where you need to enter these details correctly, like Name, password, and the provider code. The fields for the Provider code and password are case sensitive so make sure you are entering it correctly. Keep the Capslock key in check while filling in these details so that you don’t face any issues while logging in.
Make sure your internet connection is strong. You can surely use another website such as www.yahoo.com or www.google.com. If it’s not working even after switching the websites then you must be having some internet issues. You can contact the administrator or your internet service provider.
There are few other versions of the Therap services such as Demo and beta websites. In order to log into the live application, you need to go to this secure website- secure.therapservices.net.
Therap services have a specified list of the recommended browsers in order to access the service. Here are given the software and hardware requirements mentioned by Therap services-
|Screen resolution||800 x 600|
|Quality of color||32 bit|
|Internet browser||Chrome, Mozilla Firefox, Microsoft internet explorer 11|
|Adobe reader||5.0 or above|
|Microsoft office excel||Microsoft office excel 97- 2003|
Microsoft Excel worksheet
Sometimes users face the issue of ‘’Therap unavailable’’ while login to Therap accounts. The reason behind the service down can be your browser cache. Make sure the cache is always clear in order to have smooth service.
The cookies of your web browser need to be enabled in order to run the Therap web app. If you don’t allow the cookies then even if you enter the correct information you will not be able to successfully login because it won’t get registered into the Activity tracking. Make sure the web browser’s cookies are not disabled.
In case you find therap service unavailable then check out the login page and the release notes in order to see if there is any notice about the website being down. If you will find this message on the website then kindly wait for another update. Another point is that you can use the Therap offline forms until the issue gets resolved.
If nothing works that is mentioned above the at last you need to contact your provider administrator to reset your password, even if the case if that your account is blocked. You will be given a temporary password which will be used to log in once and further reset your password. In case you are a Super admin then you can contact another Super admin in order to get this issue resolved.
If you are the only Super admin available at that time then you are required to fill out the form to request to reset the password. After filling out that form you will be given the instructions to further reset your password.
Now you have a secure platform where you can arrange the medical records and documents without any concern. You just have to follow the simple steps to log into the service and then you are ready to structure your records.