How to fix “Error 0x800701AA: The cloud operation was not completed” in Windows?

When attempting to access and download shared files from OneDrive, it is possible that you can see the error “0x800701AA: The Cloud operation was not completed.” This is a typical problem that can arise and may show up for a number of different reasons, including difficulties with the user’s internet connection, problems with the OneDrive service, or issues with the device that is being used to view the files. If the shared files are necessary for work or any other critical duties, then the error may be really unpleasant for you. So, here’s how to fix “Error 0x800701AA in Windows.

fix Error 0x800701AA
fix Error 0x800701AA

How to fix “Error 0x800701AA: The cloud operation was not completed” in Windows?

If users get this error notice, they have access to a few different possible fixes that they can attempt to fix the issue. For instance, customers might try rebooting their devices, checking to see whether they are connected to the internet, or ensuring that the OneDrive program they are using has the most recent update.

It’s possible that the problem will go away after a little amount of time; thus, users may wish to try waiting for a while and then trying again after some time has passed. If the issue is still present after you have tried these straightforward fixes, you may discover six more actions in this tutorial that should assist you to fix “Error 0x800701AA: The cloud operation was not completed.” It is important to keep in mind that the process of manually diagnosing an issue might take some time.

You have the option of using an automated maintenance solution, such as Mac Washing Machine X9, in order to circumvent this issue. It can repair the majority of system faults, blue screens of death (BSOD), damaged files, and problems with the registry, and it can remove cookies and cache. In any other case, proceed by following the directions below step by step.

Method 1: Examine the Available Space

Follow the steps below to examine the available space on your device:

  • Choose Properties from the context menu that appears when you right-click on the partition that contains OneDrive (which is often the C drive).
  • Verify that there is sufficient free space on the disc.
  • If this isn’t the case, right-click the OneDrive icon on your taskbar and choose Settings from the context menu.
  • Proceed to the Account area, and once you’re there, click the box that says “Unlink this PC.”
  • Sign in to your account on OneDrive, then pick another place to sync your files with the OneDrive folder on your computer.

Method 2: Fixing Corrupted System Files

To restore corrupted system files, use the appropriate commands in the Command Prompt and follow the steps below:

  • Launch the Command Prompt with administrative privileges.
  • Follow the instruction that is shown below, then press Enter.
  • sfc /scannow
  • Reboot your device.
  • In the event that SFC has returned an error, run the following command lines, hitting Enter after each one.
  • DISM /Online /Cleanup-Image /CheckHealth
  • DISM /Online /Cleanup-Image /ScanHealth
  • DISM /Online /Cleanup-Image /RestoreHealth

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Method 3: Download and install the latest Windows updates

  • After selecting Settings from the start menu, choose the Update & Security option.
  • Next, select Windows Upgrade from the list of options on the left and click the button labeled Check for updates.
  • Your computer will search for, download, and install any available updates.

If the problem still doesn’t fix, follow the next method.

Method 4: Reset OneDrive

  • To bring up the Run dialogue box, hit the Windows key in conjunction with the letter R.
  • After entering the following text, be sure you press the Enter key.
  • %localappdata%\Microsoft\OneDrive\OneDrive.exe /reset
  • Once the procedure completes, you should reopen the Run dialogue box if Microsoft OneDrive does not automatically start up on its own.
  • After entering the following command, press Enter to continue.
  • %localappdata%\Microsoft\OneDrive\OneDrive.exe

After you’ve finished, check to see whether you can still access the files.

Method 5: Map a SharePoint Document Library as a Network Drive on your computer

  • Launch your web browser, and after that, go to the official sign-in page for Microsoft OneDrive.
  • Gain access to the library that contains the files you are looking for.
  • Simply press the Control key and the C key on your keyboard to copy the URL of the page from the search bar into your clipboard.
  • To start the software, locate the search bar and look for the symbol that looks like a file manager.
  • Next, map a network disc by choosing it from the context menu that appears when you right-click on Network in the left pane.
  • In the next dialogue, locate the option that says Connect to a Web site that you may use to save your documents and photographs, and then click on that option.
  • When prompted, choose Next on each subsequent dialogue until you reach the one asking you to provide the location of your website.
  • Simply choose the Internet or network address box on the left, copy the location, and then paste it into the text form on the right.
  • Just go on to the next step.
  • After giving the area a name, go to the next step, then click Finish.
  • Simply enter Powershell into the search box located on the taskbar, then choose the option to “Run as administrator.”
  • Simply enter the command and then press Enter.


Get-Content -Path $_.FullName -first 1 | Out-Null 

  • Restart your device.

Error still visible? Try the next method.

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Method 6: Reinstall OneDrive on your computer

  • Remove OneDrive from your computer to save up space.
  • Open the Run box by using the Windows key in combination with the letter R.
  • Enter %userprofile%, and then click the OK button.
  • Display hidden files and folders in File Explorer.
  • Start by opening the AppData folder, followed by the Local folder.
  • Change the name of the OneDrive folder.
  • Launch the Microsoft folder, and then rename the OneDrive folder that’s inside it.
  • To access the Credential Manager, open Windows Search and input the appropriate keywords.
  • After accessing the Credential Manager, pick Windows Credentials from the list of available credentials.
  • To remove the virtualapp/didlogical and SSO POP Device credentials, scroll down and delete them.
  • Now, restart your computer.
  • Get the OneDrive setup file by downloading it. Now, double-click the OneDrive installation file to begin setting up OneDrive on your computer.

Conclusion: So, this is how you can fix “Error 0x800701AA: The cloud operation was not completed” in Windows. Follow all the steps carefully and you’d be able to fix the error in no time. However, if you still encounter any issues, please leave them in the empty comment box below. We’ll try our best to help you.

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