The error number 0002 in Ticketmaster, while frustrating, isn’t necessarily a cause for alarm. The Ticketmaster error code 0002 message indicates the application wasn’t able to complete your request. This could be because the website was too busy to process your request, or the information you provided was inaccurate.
Error situations, in general, happen because of some sort of technical issue, and Ticketmaster is no exception. If you’re experiencing error 0002, there’s only one way to find out exactly why. In this post, you will discover about the 0002 error, why do you experience it and how can you fix this issue. So stay with us till the end because you are going to learn much more about it. Till the bottom of the post, you will be free from all your concerns and there will be no more doubts left. You will know what you will have to do since then whenever you will encounter 0002 errors in your Ticketmaster app.
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When consumers attempt to purchase tickets through Ticketmaster, the error number 0002 appears. This occurs when you finally choose the tickets you want after waiting in the Ticketmaster line but are unable to:
Officials at Ticketmaster have acknowledged the problem on their official help forums, but have not provided a clear solution. Instead of detailing what is going on behind the scenes, general fixes are given.
The reasons are divided into the following sections:
Issues with the server: There’s probably nothing you can do in this situation but try again. When Ticketmaster’s servers get overwhelmed due to a large number of audience is attempting to purchase a hot ticket, this is a recognized issue.
Issues at Customer’s end: In this instance, the problem is primarily with your web browser or a web application on your mobile device.
Any old data or faulty information saved in your browser will be cleared simply by clearing your cookies and cache. Take a look at the steps below to clear them on Google Chrome. If you’re using a different browser, you can follow the same instructions.
Your first step is to clear the cache on your internet browser. To clear the cache, you’ll need to follow these steps:
Note: Clearing the cache will remove temporary files, but will not delete any of the data stored on your hard drive.
Use Incognito Window
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If none of the above ways work, go to Ticketmaster and open the platform in your smartphone browser or use the official Ticketmaster app to get your ticket.
What If All The Troubleshooting Methods Fail?
This error code is quite common. It occurs when users try to buy tickets, but once they click the ticket in the cart, the tickets get deactivated. Usually, this happens because the two sessions the browser makes cannot be merged.
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Whether none of the following ways work, check to see if the Ticketmaster service is available. There have been several instances where the platform has been brought down due to an excessive number of users attempting to purchase a ticket. We hope you liked this post!