Published On : October 29, 2021 by: Sakshi Sharma/Category(s) : Streaming Services
Smart TVs are no less than Android phones, you can install any app, stream videos, and listen to music just by downloading the apps from TV App Store. But, there are millions of apps available in the TV App Store, and most of them are not stable and do not work properly. Some apps can crash, freeze or hang after installing, which can be frustrating and annoying. The same goes for the Disney Plus app. So, most of the time, people search for “how to fix Disney Plus not working on Samsung Smart TV” in Google, but, most of the answers are either irrelevant or don’t work.
In this article, we will solve how to fix Disney Plus on Samsung TV issue or Disney Plus not working on Samsung Smart TV in different ways, such as Samsung TV factory reset, Samsung TV firmware update, Samsung TV app removal, and more. So, let’s get to fixing Disney Plus not working on Samsung TV now.
The new Disney Plus streaming service is yet another smash hit for the house of mouse. With the addition of Disney+ to the variety of services offered by its media empire, Disney is hoping to once again show its dominance in the TV content industry. Of course, not everyone has signed up for the Disney Plus service just yet. If you’re one of the many people who can’t watch Disney Plus on your Samsung TV, then you’re in luck! In this article, we’ll show you how to fix Disney Plus on Samsung TV.
When you first launch the Disney app on your Samsung TV, you’ll have the suspicion that it’s not going to work. This is because the app is not compatible with Samsung Smart TVs.
In fact, the app is not compatible with the Samsung Smart TVs running Android 8.0 and above. Although, the app does support Android TV, Android 7.0 and 6.0, Amazon FireTV, and Chromecast.
Well, Disney Plus isn’t officially available on the Samsung Smart TV apps marketplace. So, you can’t download Disney Plus from the Samsung app store. There is a workaround by which you can download and install third-party apps like Exodus, and then download the APK of Disney Plus from there. However, it’s recommended that you don’t install apps from third-party sources. These apps are known to contain malware and viruses which can corrupt your device.
If Disney Plus isn’t functioning on your Samsung TV, try deleting the cache inside the app, resetting the Smart Hub, ensuring you have a TV model that supports the app, resetting your internet, uninstalling and reinstalling the program, or closing out of the app and turning your TV off and on again. To clear the cache, navigate to ‘Settings’ > ‘Apps’ > ‘System Apps’ > ‘Disney Plus’ > ‘Clear Cache’ > ‘OK.’ After clearing the cache, try launching the programme again.
Also Read: Activate Disney Now Channel on Roku
Disney Plus Not Displaying on Samsung Smart TV-
At the moment, Disney Plus is accessible for all Samsung Smart TVs manufactured in 2016 and after. However, if your TV was manufactured prior to 2016, it is quite probable that it is not capable of running this specific program. Although Disney Plus is open to everyone, this does not imply that each Samsung TV user has access to the program via their device, leaving some perplexed when it does not appear.
If Disney Plus does not appear on your Samsung TV, it is most likely because your TV does not support the application. If your TV was manufactured prior to 2016, it is not accessible with the Disney Plus app; however, you may still access the service through other devices including Roku or Amazon Fire TV.
Blue Or Black Screen Issue Of Disney Plus On Samsung TV-
When you start any application, your Samsung will shift from actual TV mode to application use. If you attempt to launch the Disney Plus app on your Samsung TV during this time and are faced with a permanently blue or black screen, this is a problem that will undoubtedly require a fix.
If the Disney Plus app on your Samsung TV displays a blue or black screen, the Smart Hub must be reset. To do so, use your remote to navigate to ‘Settings’ > ‘Support’ > ‘Self Diagnosis’ > ‘Reset the Smart Hub.’ Remember your login, since it will need to be re-entered.
Disney Plus Not Installing On Samsung TV-
In addition to requiring individual memberships, the Disney Plus software must operate on some sort of internet source, which is taken from your Samsung TV, in order to work. If you’re attempting to install the Disney Plus app but it won’t let you keep reading to find out what’s causing the problem.
If the Disney Plus app does not install on your Samsung TV, the first thing you need to do is restart your internet connection. To do so, unplug your modem or router from the power source and leave it alone for 60 seconds. Then, reconnect the power and let it reset.
Display From Disney Are Not Available In 4K On Samsung TVs-
4K is a Samsung TV resolution capability that allows users to see an image with 4000 pixels across the screen. This produces a very bright and clear image, however, some Disney Plus users believe that you must have this sort of Samsung TV in order to operate the software. Can you run the application if you have Disney Plus but don’t have a 4K television?
If you have a Samsung TV and a Disney Plus subscription but do not have a 4K television, you should be able to run the application without difficulty. As much as your Samsung TV model is from 2016 or later, you must be able to download and use the app with simplicity.
Samsung TV Disney Plus Not Launching-
If the installation procedure goes successfully, but you are unable to launch the application, you will be unable to enjoy the app’s content. If you click on the Disney Plus application icon and it does not open, continue reading to find out what you need to do to get everything back in working order.
If the Disney Plus app on your Samsung TV does not launch, try deleting and reinstalling it. To do so, use your remote’s ‘Home’ button to navigate to ‘Apps’ > ‘Settings’ > ‘Disney Plus’ > ‘Delete.’ Reinstall the program using ‘Apps’ once it has been removed.
Buffering Timeout Of Disney Plus On Samsung TV-
The Disney Plus app screen goes dark for a few seconds and may require some time to buffer before allowing you to view its content. This can take a few seconds or a minute or so, but what happens when the buffering in Disney Plus runs out?
If the Disney Plus app on your Samsung TV has a buffering timeout, it may be useful to close the app, switch off your TV, and then attempt the app. If it does not work, double-check your connection to the internet and restart it by disconnecting your modem or router for 60 seconds.
Upgrade The Version Of Samsung Smart TV-
An additional solution for when the Disney App crashes or does not open on Samsung Smart TV is to update the Samsung Smart TV to the most recent version. It just takes a few minutes to update the Samsung TV; simply ensure that it is linked to a solid internet connection.
Navigate to your Samsung TV’s Settings app > Select Help > Choose Software Update > Download and install the software update if it is available.
Hence, there were all the fixes you can have for troubleshooting issues of Disney Plus not working on Samsung Smart TV. We hope you have now resolved your problem and liked our post.