Are your Disney Plus downloads not working? Here’s the Troubleshoot Guide!

Hi there, Disney Plus subscribers! If you’re experiencing problems with your Disney Plus downloads feature then we have a few tips and tricks that should help you determine what the problem is and what you can do to fix Disney Plus downloads not working error.

Disney Plus downloads are supposed to work exceptionally well. Unfortunately, users have been experiencing issues with the Disney Plus downloads feature going out of service. is a place where you can find potential solutions in addition to being able to report your issues if they are not already being looked into by the provider.

Disney Plus offers its subscribers access to a ton of content that can easily be downloaded to watch offline. The downloading feature is very convenient and one of the many things that make Disney Plus great, but it can sometimes stop working. We want you to understand this is completely normal and nothing to worry about as there are ways to troubleshoot the situation.

Troubleshooting Instructions of Disney Plus downloads not working-

We know how annoying it can be when your Disney Plus downloads feature is not working or titles disappear from your downloads list. We have a few recommendations to help improve your experience when using the Disney Plus app. If your Disney Plus downloads are not working or the titles disappear from your downloads list, don’t panic. Everything was already downloaded and is waiting for you to watch.

Troubleshooting Issues-

  • Examine the device’s storage space.
  • Close the Disney+ app and reopen it.
  • Restart your device after shutting it off.
  • Update the Disney+ app to the most recent version.
  • Delete the film or episode and re-download it.

Reasons and Fixes for Disney Plus downloads not working-

Perhaps one of their big selling points is that you can always download the stuff you want when you have access to the internet and then save it to watch later when you are not connected to the internet. This tool is quite useful, which is why it can be aggravating when your Disney Plus downloads feature fails or, much worse when titles vanish completely from your downloads list.

Nevertheless, it is most likely a technical issue that can be resolved in a matter of minutes. A few troubleshooting hacks are shown below.

  • You need to restart your Disney Plus app-

When it comes to issues, restarting your smartphone or the Disney Plus app works wonders. This is due to the possibility that the app is misbehaving as a result of a bug in another app or the phone itself. By turning off the phone, you will have closed all open apps and hopefully removed any bugs.

If you have an Android or iOS smartphone, turn it off and then on again as usual. This method also works with televisions. Continue to the next step if you are still unable to access your downloads.

Read: Activate & Login to Disney+ Account

  • Verify the device’s limit to fix Disney plus downloads not working-

The number of persons who can watch Disney Plus at the same time using the same account but on multiple devices is limited. You won’t be able to access any content, including your downloads if the number surpasses the authorized limit.

In this instance, you can either wait till one person logs out and take their place, or you can reset the password and only offer it to a select people. If you can log in to the app but are unable to download fresh content, the issue could be that your account has reached its download limit. Only by deleting useless downloads from multiple devices will you be able to download more content.

  • Try to Clear the cache in the Disney Plus app-

A corrupted cache could be the source of your download issues. You’ll need to clear the cache to fix the problem.

Follow the steps below assuming you have an iOS device:

  1. Go to the Settings menu.
  2. Scroll to the bottom of the page until you see the General icon, then tap it.
  3. Select iPhone Storage from the menu.
  4. Look for Disney Plus and click on it.
  5. Select ‘Offload App’ from the drop-down menu.
  6. Return to the main page and look for the app store.
  7. Reinstall Disney Plus by typing it into the search field.

Follow the steps below if you’re using an Android device:

  1. Go to the Settings menu.
  2. Choose Apps and Notifications from the drop-down menu.
  3. Select Disney Plus.
  4. Select Storage and Cache.
  5. The transparent cache symbol should be tapped.

Make sure your WiFi is working-

This may sound self-evident, but if you’re having difficulties with the Disney Plus app, make sure your internet connection is up and running. For openers, look for WiFi and cellular signal quality indicators at the top of your phone or tablet. You could also try watching a video on a different website, such as YouTube.

If you’re having trouble connecting, turn off your WiFi network and cable modem for at least two minutes, after which turn them back on, and wait about 10 minutes for your connection to reconnect.

You can change your current location-

Some countries prohibit the viewing of specific content within their borders.

If you’ve traveled and kept getting error 73 on Disney Plus, it’s because the content you’re trying to watch isn’t legal in the country you’re in. This problem also applies to content that has already been downloaded.

Use a VPN to hide your device’s IP address and present location, as this is the only way to gain access to restricted content.

Check if Disney Plus downloads are now unavailable-

While Disney Plus should be available practically all of the time, if you’re still having trouble connecting, check to see if the service is down. DownDetector monitors the availability of websites and services, so you can check the Disney Plus network status page to see what it has to say.

Try to Confirm your payment information-

If you keep getting errors 4 or 9 when trying to access your downloads, the issue is most likely payment-related.

Check to see whether your card hasn’t expired if you’re sure you haven’t missed a payment. The program will automatically malfunction if you’re on a free trial and your card expires before charging. If your card is in good working order, double-check that you’ve entered the correct login credentials and billing information.

It’s worth noting that downloads from one device cannot be accessed from another, regardless of whether you’re using the same account on multiple devices.

Ensure your device is compatible with Disney Plus downloads not working-

You’re wondering exactly what device compatibility has to do with this list if you were users can download the Disney app.

The problem is that if you’re using outdated software and the Disney Plus app evolves over time, it’s likely that it won’t work on your system. To eliminate issues that could prevent Disney Plus downloads from operating, you should update your program to the most recent version available.

Also Read: Fix‌ ‌Disney‌ ‌Plus‌ ‌Not‌ ‌Working‌

Common Disney Plus problem codes and how to fix them

It’s also possible that Disney Plus will assist you in some way; rather than being silent regarding the nature of the problem, the app may display an error message to assist you in troubleshooting the problem. Although many of these errors are ambiguous, they are typically preferable to nothing. Here’s a quick guide to addressing the most common Disney Plus issue codes.

Error number 73: This error usually means you’re attempting to access content from a nation or location that Disney doesn’t allow. Reboot your network and modem if you’re not trying to access content from another region on purpose. A VPN could also be the source of the problem; if you’re using one, turn it off.

Error code 24 or 43: This error typically indicates a shaky internet connection. Resetting your WiFi router and modem, switching to a traditional Ethernet connection instead of WiFi, or moving to a different section of the home to gain better WiFi reception are all options for improving your signal.

Error code 83: This may suggest that the service feels your device is incompatible. Check to see if your gadget is Disney Plus compatible and if it is, restart it. Verify for driver and system updates, and reinstall the app if everything else fails. If at all feasible, use Disney Plus on a different device. 

So, that was all in our post to fix Disney Plus downloads not working.

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