Activate Assurance Wireless Lifeline Phone Service (2022 Guide)

Assurance Wireless is a federally subsidized phone service. For qualifying users, the firm offers mobile services as well as subsidized Lifeline and EBB plans. Eligible Lifeline and EBB families can acquire a free monthly mobile phone subscription with unlimited data, talk, and texts and a free Lifeline smartphone. Eligible families can also qualify for a $100 one-time discount on a compatible device, such as a tablet. Want to know more? This article will teach you all there is to know about Assurance Wireless, its features, and how to activate Assurance Wireless Lifeline Phone Service to enjoy its perks and benefits.

About Assurance Wireless:

Assurance Wireless is subsidized by the federal Lifeline Assistance program, a government benefit program funded by the federal Universal Service Fund. Assurance Wireless is a federal government-run Lifeline Assistance program. Its offers include a free phone, free monthly data, unlimited messaging, and free monthly minutes for low-income persons who qualify. Users of Assurance Wireless will not get a bill, will not be asked to sign a contract, and will not be charged any activation or recurring fees.

Assurance Wireless Phone Service Is Available In Which States?

Assurance Wireless is a Lifeline service provider that operates throughout the United States. Lifeline and interim EBB services are available across the nation, according to the business. Assurance Wireless offers wireless phone service in 42 states throughout the United States, including Virginia, Alabama, Arizona, Utah, California, Texas, Arkansas, Tennessee, California, South Carolina, Colorado, Rhode Island, Connecticut, Pennsylvania, Delaware, Oregon, District of Columbia, Ohio, Florida, North Carolina, Georgia, New York, Idaho, New Mexico, Illinois, New Jersey, Indiana, New Hampshire, Iowa, Massachusetts, Nevada, Kansas, Missouri, Kentucky, Mississippi, Louisiana, Minnesota, Maine, Michigan, and Maryland.

Assurance Wireless Lifeline and EBB Free Phone Service:

As previously stated, Assurance Wireless offers both Lifeline and Emergency Broadband Benefits. The FCC’s Lifeline program is a long-term government aid program aimed at making communication services more accessible to low-income clients. Lifeline carriers give monthly mobile phone service reductions, and some even provide free handsets to low-income families that qualify.

During the COVID-19 epidemic, the FCC’s Emergency Broadband Benefit, or EBB, is a temporary government support program aimed to assist families struggling to afford internet access. EBB providers offer free tablets, mobile or fixed internet access, as well as savings on broadband internet service.

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How to Be Qualified?

You must be qualified to participate in the Assurance Lifeline or Assurance EBB programs. To be eligible for Lifeline, you must satisfy at least one of the following requirements:

Eligibility based on Income:

A household’s gross yearly household income must be at or below 135 percent of the Federal Poverty Guidelines to be eligible.

Eligibility based on the program:

One or more of the support programs mentioned below is used by a member of the household:

  • Food Distribution Program on Indian Reservations (FDPIR)
  • Federal Public Housing Assistance (FPHA)
  • Lifeline
  • Tribal Head Start
  • Medicaid
  • Tribally-Administered Temporary Assistance for Needy Families (TANF)
  • Bureau of Indian Affairs General Assistance
  • Supplemental Nutrition Assistance Program (SNAP)
  • Veterans and Survivors Pension Benefit
  • Supplemental Security Income (SSI)

To be eligible for the EBB, you must satisfy at least one of the following requirements:

  • A household’s gross yearly household income must be at or below 135 percent of the Federal Poverty Guidelines to be eligible.
  • Consumers may also apply for EBB if their household has lost a significant amount of money since February 29, 2020.
  • Households with a household income of $99,000 for single filers or $198,000 for joint filers that suffered a job loss or furlough in 2020 are eligible to enroll.
  • If you fulfill the eligibility requirements for a participating provider’s current low-income or COVID-19 program, you may be eligible.

What Documents Are Necessary?

Assurance Wireless will attempt to validate all of the information you supply automatically. Depending on your eligibility criteria, they may ask you to provide documents that prove your income (such as a prior year’s state, federal, or Tribal tax return, actual income statement from your employer or a paycheck stub, etc.) or program participation (such as a benefit verification letter, approval letter, statement of benefits, or benefit award letter).

In the event that the provider is unable to verify your identity, address, or age automatically, you may be required to produce an official document validating your identity, address, and age (such as your U.S. Driver’s License, passport, another government-issued ID, Tribal ID, or state ID, etc.).

Emancipated minors must additionally present documentation of emancipation since only individuals over the age of 18 and emancipated children are allowed to participate (such as a court document or a certificate).

How to Make an Application for Assurance Wireless Lifeline Phone Service?

Make sure you are Lifeline-eligible before applying for the Assurance Wireless Lifeline program (check eligibility criteria above). After that, follow the steps below:

  • Go to www.assurancewireless.com/lifeline-services/how-qualify.
  • Scroll down to the bottom, and click ‘Apply today.’
  • A pop-up window will open, prompting you to input your ZIP code in the search field.
  • If you do so, you will get your state offer.
  • Then hit ‘Apply Now,’ which will take you to an online application form.
  • Simply fill out the needed fields, attach any applicable papers, and submit the form.
  • Allow a few days for the firm to respond once you’ve submitted your application.

Make sure you are EBB-eligible before applying for the Assurance Wireless EBB program (check eligibility criteria above).

If you are qualified for EBB benefits, follow the steps below:

  • Go to www.assurancewireless.com/ebb/ebb-benefits
  • Then click ‘Apply Now’.
  • You’ll be sent to an online application form where you’ll be asked to give some personal information as well as maybe certain documents to establish your eligibility.
  • Allow a few days for the firm to respond once you’ve submitted your application.

Plans from Assurance Wireless:

For qualified low-income families, Assurance Wireless provides a permanent Lifeline plan, as well as a temporary EBB plan for those impacted by the COVID-19 epidemic.

Is there a Free Tablet from Assurance Wireless?

Assurance Wireless offers a Lifeline and EBB plan, as well as a connected device discount. Connected gadgets are available from several EBB suppliers. For instance, Assurance Wireless provides qualifying customers with complimentary cellphones. Assurance Wireless does not provide any free government tablets now; however, they may do so in the future. They instead provide free phone service as well as free devices. Other Lifeline carriers, such as Q Link Wireless and StandUp Wireless, do supply free tablets to the government under the EBB program.

How to activate Assurance Wireless Lifeline Phone Service?

If you’re new to Assurance Wireless and got a free Android smartphone, just follow the steps below to activate Assurance Wireless Lifeline Phone Service:

  • To switch off your phone, press and hold the Power Button.
  • Allow the device to connect to the Assurance Wireless network via hands-free activation.
  • Then, allow the phone to check for updates. The gadget will turn off after it has completed both tasks.
  • When you switch on the phone again, it may prompt you to configure it.
  • In this situation, you may choose to bypass the setup screens and go straight to the next step.
  • From your Assurance phone, dial 611 and follow the prerecorded instructions.
  • Input your Assurance Wireless user PIN when prompted. You may find it at the top of your Assurance Wireless permission letter if you don’t remember it.

(Note: Users who sign up with a salesperson, on the other hand, will get assistance with the activation procedure and can activate the Assurance Wireless Lifeline Phone service easily.)

Assurance Wireless’s rules and restrictions:

Assurance Wireless phone service is subject to a set of guidelines and limitations. Their guidelines and limitations are as follows:

  • Assurance Customers must have a qualified government assistance program. Or come from a low-income home to be eligible for wireless phone service.
  • Each family has authorization to just one Lifeline and/or EBB benefit, and the service is non-transferable. You can’t join two Lifeline or EBB programs at the same time.
  • Households living at the same address that are not related are eligible (including nursing homes and homeless shelters). Enrollment is also possible for those with a temporary address. If you have more than one household residing at the same location, you must verify it in order to get multiple benefits.
  • If you apply via a local rep and the database reveals that Lifeline service is already available at your location, the representative will assist you in completing the Lifeline Household Worksheet.
  • Your application must include your current address, whether it is permanent or temporary.

Conclusion: So, that was all about Assurance Wireless and how you can activate Assurance Wireless Lifeline Phone Service by following a few simple and easy steps. The activation process is a rather simple one, provided you follow all the steps correctly. With this, we conclude our article and hope that you will find its content useful. Also, do check out some of the Frequently Asked Questions about Assurance Wireless Phone to clear all of your remaining doubts.

Frequently Asked Questions (FAQ):

What is the best way to get in touch with Assurance Wireless customer service?

Customer care for Assurance Wireless may be reached via phone at 1-888-321-5880 or by mail. Assurance Wireless, P.O. Box 5040, Charleston, IL 61920-9907 is the provider’s address.

Is it possible to replace the Assurance Phone in case of malfunctioning?

A one-year warranty is included with your Assurance Wireless free phone. As a result, if the phone begins to malfunction, just contact customer support at 1-888-321-5880, and they will arrange for a new phone.

Is it possible to upgrade the Assurance-free phone?

Customers may upgrade their free phone to a fresh one by paying the difference in price via the phone upgrade or phone exchange program at Assurance Wireless.

Is Assurance Wireless any good?

Although, some customers have complained about Assurance Wireless’s ‘inexperienced’ customer support, new phones, and tracking number troubles. Assurance Wireless, on the other hand, is an excellent provider since they provide free services to Lifeline/EBB-eligible consumers in 42 states, as well as a variety of additional incentives.

Which towers does Assurance Wireless employ?

Sprint’s network towers were formerly utilized by Assurance Wireless. Assurance Wireless, meanwhile, has been using T-countrywide Mobile’s network and towers since the company merged with Sprint in 2020. T-Mobile provides a strong and consistent 4G LTE connection with fast uploads and downloads throughout the country. The company also has the country’s most extensive 5G network.

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